Legal terms of use

Last updated: March 17, 2022

Servus Credit Union Ltd. (“Servus” or “us”, “we, “our”) has implemented these Terms of Use to govern your use of this website,, including all pages within this website (collectively, the “Website”), and any related or included software, applications, webpages, websites and other content, including without limitation HTML, software, code, data, text, documents, images, videos, logos, and designs (collectively, the "Content").

You acknowledge and agree that, by accessing or using the Website or the Content, you are indicating that you have read, understood, and agree to be bound by these Terms of Use. You must comply with all applicable laws and regulations, and take all other required and appropriate actions in connection with your use of the Website and the Content.

Intellectual property

The Website, the Content, and any portion thereof, are protected by copyright and trademark and other proprietary and intellectual property rights and laws. Such laws may be violated by unauthorized access and/or use of the Website or the Content. Users of the Website or the Content are solely responsible for ensuring that they comply with any applicable intellectual property laws.

Nothing on this Website confers any licence of any intellectual property rights to any third party, whether by estoppel, implication or otherwise. Except as expressly provided in these Terms of Use, the Website and the Content may not be copied, reproduced, reused, sold, distributed, posted, downloaded, displayed, presented, published, transmitted, licensed, republished, modified, or otherwise exploited or used in any form or by any means without our prior express written consent.

Names, words, logos, designs, graphics, titles, phrases, trademarks and the like displayed on the Website or in the Content may constitute our registered or unregistered trademarks, or that of third parties that have granted us a license to use such marks.

Without limiting the generality of the foregoing, SERVUS CREDIT UNION, the SERVUS circle, FEEL GOOD ABOUT YOUR MONEY and UNLIKE YOUR BANK and all associated logos are trademarks owned by Servus Credit Union, whether or not denoted with ® or TM.

Where ® is used on this website, it denotes a registered trademark owned by Servus Credit Union.

Where TM is used on this website, it denotes a trademark owned by Servus Credit Union. In some cases, trademarks owned by Service Credit Union are not denoted by either ® or TM.

Trademarks owned by Servus Credit Union include without limitation these trademarks.

For information about obtaining consent to use any Content, including our trademarks, please contact us at

Personal information and account

You agree to provide accurate, current and complete personal information about yourself as required, and to promptly correct, update, or complete this personal information as required. You acknowledge and agree that we shall have no liability associated with or arising from your failure to maintain and update your personal information including but not limited to your failure to receive any information with respect to the Website or any of the Content.

You agree and authorize us to take any necessary steps in order to verify the personal information you provide. If there are reasonable grounds to suspect any or all of the information you provide is inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your current and future access to and use of the Website and the Content.

If you create an account on the Website:

  1. you are solely responsible for your account, including without limitation the confidentiality and security of your account and all passwords related to your account, and any and all activities that occur under your account, including all activities of any persons who gain access to your account with or without your permission; and
  2. you agree to immediately notify us of any unauthorized use of your account or any other breach of security with respect to your account, and you agree to provide assistance to us, as requested, to remedy any breach of security related to your account.
Your content

You agree that any information or materials that you provide to us through the Website shall become our sole property. By providing such information and materials, you declare and warrant that you have all necessary rights to submit such information and materials and that the information and materials do not infringe the rights of third parties.

Third party content and websites

Links to other websites from this Website are for convenience only. No control or endorsement of any third party products, services or information is expressed or implied by any information, material, goods, services, or content referred to or included on, or linked from or to this Website. We do not make any representation or warranty of any kind, express or implied, regarding any third party website, products, or services. We are not responsible or liable for any loss or damage caused as a result of your use of any third party services linked on our Website. We are not responsible for the privacy practices of such third party websites. We encourage you to review the privacy policies and terms of use of any linked third party websites before navigating any such website, including disclosing any personal information online.


Your use of the Website is at your own risk. The Internet is not a secure medium and your privacy on the Internet cannot be ensured. Any unprotected communication over the Internet is subject to possible interception, alteration, or loss. Transmission of confidential or sensitive information is at your risk. We will not be responsible for any damage you may suffer if you transmit confidential or sensitive information to us over the Internet.

The Content is for informational purposes only. It is not intended to provide you with specific financial, investment, tax, legal, accounting or other advice and should not be relied upon in this regard.

The Website and the Content are provided "as is", without warranties or conditions of any kind, whether express or implied. To the fullest extent possible under applicable law, we disclaim all warranties and conditions, whether express or implied, statutory or otherwise, including without limitation implied warranties or conditions of merchantability and fitness for a particular purpose or use and warranties or conditions of title, non-infringement or other non-violations of rights.

Limitation of liability

Under no circumstances shall we (including without limitation our subsidiaries, affiliates, officers, directors, employees, contractors, agents, and successors) be responsible for nor liable to you or to any third party for any indirect, general, special, consequential, incidental, compensatory (whether expectation or consequential), liquidated, pecuniary, punitive, aggravated, or nominal damages or losses, or any other damages or losses of any kind whatsoever, including without limitation damages relating to negligence; telecommunication failures; Website maintenance; internet delays or limitations; errors, mistakes, or omissions or inaccuracies in the Content; loss; corruption; security or theft of data; viruses; spyware; lost revenue or profits; lost or damaged data; or economic loss; regardless of the cause of action, arising directly or indirectly from the Website or the Content, including without limitation the access or use of, or the inability to access or use, any or all of the Website or the Content, or any action or decision made by you in reliance on the Website or the Content, even if we have been advised of the possibility of these damages. Notwithstanding anything to the contrary contained herein, our liability to you for any direct damages arising from or related to these Terms of Use (for any cause whatsoever and regardless of the form of action) will at all times be limited to one hundred Canadian dollars ($100.00). The foregoing limitations shall apply to the fullest extent permitted by law.


By accessing and/or using the Website or the Content, you agree to indemnify and defend us and our subsidiaries and affiliates, and each party’s respective officers, directors, employees, contractors, agents, and successors from and against any liabilities, costs, demands, causes of action, damages and expenses (including reasonable legal fees and disbursements) that may arise from your use of the Website or the Content, or those that are in any way related to your breach of any of the provisions of these Terms of Use.

Dispute resolution

You agree to endeavour to resolve any dispute, claim or controversy arising out of or relating to these Terms of Use, or the Website or the Content, by negotiations; however, if a dispute is not resolved by negotiation within twenty (20) days of commencing negotiations, the dispute shall be submitted to arbitration by a single arbitrator who is acceptable to both you and us and whose expenses will be shared equally by you and us. If we cannot agree on an arbitrator, the ADR Institute of Canada will appoint an arbitrator. The determination of the arbitrator will be conclusive, final and binding on you and us. The Arbitration Act (Alberta) or successor legislation will apply to the arbitration. Notwithstanding the foregoing, each party shall retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other proprietary or intellectual property rights.


Our products and services are offered to Alberta residents and businesses operating in Alberta.

These Terms of Use and the access to and use of the Website and the Content shall be governed by the laws of Alberta and the laws of Canada applicable therein, without regard to conflict of law provisions. You agree to submit and attorn to the exclusive jurisdiction of the courts of Alberta, Canada.

We may amend these Terms of Use at any time by posting new Terms of Use on the Website. The amended Terms of Use shall automatically be effective when posted. We will post notice that the Terms of Use have been amended on the landing webpage of the Website for thirty (30) days. You agree to review such Terms of Use on a regular basis. We may terminate the Website and/or the Content, including these Terms of Use, at any time.

If any provision of these Terms of Use is held to be unenforceable, in whole or in part, by an applicable court of law, such holding will not affect the validity of the other provisions of the Terms of Use.

At no time do we waive our rights to enforce any terms or conditions as set out in this Terms of Use, even if any provision of the Terms of Use have been previously breached or unenforced.

Contact us

For more information about these Terms of Use or any information or questions regarding the Website or the Content, please contact us at

Enter your branch for account features

Search by address, city/town or postal code.

Please try another search term or view a list of branches.

Branches near you: