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    Support

    We're here to help

    Now that conversion is complete, if something doesn’t look right or you have questions about your banking, please contact us. 



    1.877.378.8728

    For accounts, cards, and services originally with Servus.



    1.866.923.4778

    For accounts, cards and services originally with connectFirst.

    Regarding wait times

    We’re experiencing higher call volumes than usual, and wait times may be longer. You can request a callback, and we’ll contact you at a time that’s convenient for you, or use one of the other support options below.

    Ways to reach us

    Support options

    Request a callback

    Speak directly with a representative at a time that works for you.

    Request a callback

    Message us

    Contact our support team through our online contact form.

    Send a message

    Find a branch

    Visit a nearby branch for in-person assistance. 

    Find a branch

    Business members

    Contact your Business Banking Centre or dedicated business support team.

    Contact support