Have questions about your banking?
We’re here to help, whether you’re a Servus Credit Union member or a Former connectFirst Credit Union member, the right support is just a click away.
Servus Members
Available 24 hours a day, seven days a week. Get in touch in whatever way is most convenient for you.
Former connectFirst Members
Available 24 hours a day, seven days a week. Get in touch in whatever way is most convenient for you.
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Frequently asked questions
Our FAQ section provides quick answers to the most common questions members ask about reaching support, online banking access, and branch services.
You can reach both teams through our Member Contact Centres. Choose Servus or Former connectFirst on the contact us page to see the right phone numbers, email addresses, and support options for your membership.
Servus members can contact the Member Contact Centre at 1.877.378.8728. for account, product, and online banking support.
Former connectFirst members can reach their Member Care Centre at 1.866.923.4778. for any account or service-related inquiries.
Both Servus and Former connectFirst Member Contact Centre are available 24 hours a day, seven days a week. Get in touch in whatever way is most convenient for you.
On the sign-in page, you’ll find separate options for Servus members and Former connectFirst members. Select your credit union to be redirected to the correct login portal.
If you’re a Servus member, please call 1.877.378.8728.
If you’re a Former connectFirst member, please call 1.866.923.4778.
Our support teams can help reset passwords or resolve access issues.
Visit our Branch Locator to search by city or postal code. You can also use the map filters to view only Servus, connectFirst, or shared ATM locations.