For accounts originally with connectFirst
During conversion weekend, accounts and services originally from connectFirst will move automatically onto the same banking system as other Servus accounts. There's nothing you need to do to move them.
Some things will look or work differently than you're used to, including aspects of your accounts, debit card, and online and mobile banking. Your money will remain safe and secure throughout.
Use the information below to understand what is changing and what, if anything, you'll need to do.
Conversion weekend is coming.
The changes will take place over a single conversion weekend. We'll confirm the dates two weeks ahead. During conversion weekend, some banking services will be temporarily unavailable. What to expect during conversion weekend
Find what's changing, by topic
Everyday banking
Learn what is changing with savings and chequing accounts, statements, cheques, and safety deposit boxes.
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Online and mobile banking
Learn about moving to Servus online banking and the Servus mobile app, including how you’ll sign in and what information will be available after conversion.
Jump to online and mobile banking
Payments and transfers
Learn what is happening with direct deposits, pre-authorized debits, bill payments, Interac e-Transfer®s and other transfers.
Jump to payments and transfers
Debit cards
Learn about the new Servus Member Card®, who will receive one and when to begin using it.
Jump to debit cards
Loans, credit and GICs
Learn what is staying the same and what will work differently for your loans, mortgages, lines of credit and GICs.
Jump to loans, lines of credit and GICs
Frequently asked questions
Our FAQs cover accounts, cards, payments, digital banking and what to expect during conversion weekend.
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® Visa is a trademark of Visa International Service Association, used under license.
® Interac e-Transfer is a registered trademark of Interac Inc., used under license.
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