For accounts originally with connectFirst
Accounts and services originally from connectFirst have now moved automatically onto the same banking system as other Servus accounts.
Some things may look or work differently than you’re used to, including aspects of your accounts, debit card, and online and mobile banking. Your money remains safe and secure.
Use the information below to understand what has changed and what, if anything, you need to do.
Banking system conversion is complete.
All banking systems are now back up. Thank you for your patience during our planned service interruption from October 2–4, 2026.
Find what's changing, by topic
Everyday banking
Learn what has changed with savings and chequing accounts, statements, cheques, and safety deposit boxes.
Jump to everyday banking
Online and mobile banking
Learn how to get started with Servus online banking and the Servus mobile app, including your first sign-in and what information is now available.
Jump to online and mobile banking
Payments and transfers
Learn how direct deposits, pre-authorized debits, bill payments, Interac e-Transfer® and other transfers work after conversion.
Jump to payments and transfers
Debit cards
Learn about your replacement Servus Member Card®, how to activate it and how to begin using it.
Jump to debit cards
Loans, credit and GICs
Learn what has stayed the same and what now works differently for your loans, mortgages, lines of credit and GICs.
Jump to loans, lines of credit and GICs
Frequently asked questions
Our FAQs cover accounts, cards, payments, digital banking and what you need to know after conversion.
Jump to FAQs
® MEMBER CARD is a registered certification mark owned by Credit Union Central of Canada, used under license.
® Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
® Visa is a trademark of Visa International Service Association, used under license.
® Interac e-Transfer is a registered trademark of Interac Inc., used under license.
®/™ Servus Credit Union, Servus, the Servus circle and all associated logos are the intellectual property of Servus Credit Union Ltd.