Frequently asked questions

How do I enter The Servus Big Share® Contest?

It's simple! Enter the contest by saving your money with Servus during the contest period. You will earn five (5) entries for every $500 that your Servus savings and investment balances grow between February 1 and April 30, 2024, up to a maximum of 20,000 entries.

I'm not a Servus member, am I eligible?

Yes! As long as you meet the eligibility requirements outlined in the Official Contest Rules, you can enter the contest.

Can I get more than one entry?

Definitely! You can earn entries based on the money you save or invest with Servus during the contest period. You will earn five (5) entries for every $500 that your Servus savings balances grow between February 1 and April 30, 2024, up to a maximum of 20,000 entries.

Which accounts are my entries calculated on?

Your total contest entries are calculated based on the savings grown and maintained across your Servus membership during the contest period (February 1 – April 30, 2024), including chequing, savings and term deposits (both registered and non-registered), investments such as TFSA, RRSP, and amounts transferred from other financial institutions.

Are business members eligible?

Yes! Servus business banking members can earn five (5) entries for every $500 saved during the contest period.

I'm a Servus member, but I don't want to participate in the contest. How do I opt out?

You can opt out by sending an email to, with the following information:

  • Your name
  • Your mailing address
  • Your member account numbers you wish to be withdrawn from the contest

Alternatively, you can opt out via mail by sending this information to:

Servus Credit Union – The Big Share® Contest
151 Karl Clark Road NW
Edmonton, AB  T6N 1H5

How do I enter without making a purchase?

No purchase entry criteria are outlined in the Official Contest Rules.

How do I know how many entries I have?

If you're a Servus member, you can calculate how many entries you have earned by adding up the total amount of new savings deposited during the contest period. Divide that by 500, then multiply by five (5) to find the total number of Contest entries.

Total increase in savings (February 1 – April 30, 2024) / 500 x 5 = Total contest entries

For assistance, call 1.877.378.8728 or visit your local branch.

What are my odds of winning?

Individual odds of winning are dependent on the total number of contest entries received. You can increase your odds by earning additional entries.

Why have the entry criteria changed from previous years?

Each year we evaluate the contest to ensure it’s achieving the goals of our members and the credit union . In the past, contest entries were also earned on patronage throughout the year. However, patronage earned in 2023 will not count as entries into this year’s Contest. Focusing only on savings growth during the contest period ensures members are focused on increasing their financial fitness, and that new and existing members have similar opportunities to be the one lucky member to win the million-dollar prize. Patronage continues to be rewarded through the Servus Profit Share® program.

Are the winnings taxed?

The Canada Revenue Agency does not require you to pay tax on the winnings themselves. However, as with any other type of income, you will be subject to tax on any money your winnings generate.

How is the winner chosen?

A random draw will be conducted from all eligible entries received to select one (1) potential winner and up to four alternates. The selected winner must satisfy all conditions of the Official Contest Rules (including becoming a member if you are not already one), including completion of a skill testing question.

When will the winner be announced?

The contest winner will be announced in June 2024.

How will the $1 million prize be paid?

The prize will be paid as a direct deposit into the winner's account, once eligibility and other requirements have been completed according to the Official Contest Rules.

Have a different question?

One of our member service representatives would be happy to help.

Request a call back Call 1.877.378.8728

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